Digital Product Manager

Job Number: 3264

External Description:
More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.


SUMMARY

E*TRADE Financial is looking for a Digital Product Manager to define onboarding experiences across our platforms. This individual will work cross-functionally with Product, Marketing, Technology, and BI to build and optimize the new customer journey. The ideal candidate is a highly motivated, data-driven individual with a solid mix of digital product and marketing skills. Candidates should have pure digital experience working multi-channel - SMS, microsite, etc. They also need to be a creative thinker, analytical, and journey oriented.

RESPONSIBILITIES

• Drive onboarding and new customer strategy and delivery for E*TRADE
• Conceive and maintain roadmaps and define requirements using agile methodologies with Product, Marketing and Technology teams
• Monitor industry trends and competitive landscape to provide recommendations and shape strategy
• Develop an intimate understanding of our customers and their needs and make recommendations to improve the customer journey
• Manage program performance, deliver program KPIs, and share performance with stakeholders
• Collaborate with Product and BI to ensure relevant content for each audience and work with the BI team to deliver accurate, actionable analysis and insights

REQUIREMENTS

Basic

• A bachelor's degree and 2-4 years in a digital or marketing organization

Preferred

• Experience with and knowledge of Agile development
• Strong analytical and quantitative skills, with expertise in analytics platforms/capabilities and measurement (e.g. Adobe Analytics, Tableau, etc.)
• Fintech experience a plus but not required
• Strong project management skills
• Demonstrated ability to work autonomously and build strong relationships
• Self-motivated, organized, detailed-oriented, team player

We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.

E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.

Job Number: 13317

Community / Marketing Title: Digital Product Manager

Location_formattedLocationLong: Chicago, Illinois US